We process orders within 3 working days. If you choose to receive text alerts, we will notify you when your order has been shipped.
We offer free standard delivery on orders over £20 via DPD or EVRI. You should receive your order within 3 days of shipping, with the exception of peak seasons such as Christmas when delivery times may be longer.
Our clear glass candles are infused with variety of natural stones, natural petals, crystals, while our 2023 range candles do not include any crystals (these are in our Amber, Black and White Jars).
Yes, we take compliance with CLP regulations very seriously to ensure the safety of you and your loved ones. All of our candles and wax melts are labeled in compliance with CLP regulations.
Our goal is for you to be completely satisfied with your purchase. We offer exchanges and refunds within 30 days of purchase providing the item has not been used. Please note that as a small business, we are unable to cover the cost of postage for returns or exchanges.
Yes, all of our products are vegan-friendly and free from any animal-derived ingredients.
Yes, we are committed to being an environmentally responsible company. Our candles and wax melts are made with natural soy wax, which is a renewable and biodegradable resource. We also use eco-friendly packaging materials and strive to minimise our carbon footprint.
The burn time for our candles varies depending on the size of the candle, but on average, our 200-gram candles have a burn time of approximately 40-50 hours. Our wax melts typically provide fragrance for 8-10 hours per cube.
To ensure the best performance and fragrance, store your candles and wax melts in a cool, dry place away from direct sunlight and heat sources. Keep them out of reach of children and pets.
At this time, we do not offer custom scents. However, we are always interested in hearing from our customers about their scent preferences, so feel free to send us your suggestions!
Our candles feature wicks made of natural cotton, ensuring a clean and even burn.
